Your purchase of services from Tommy Sax Ireland (here known as the 'FIRM') is subject to these terms and conditions of service. The party hiring the services will be known as the 'CLIENT'. By contacting the FIRM, accessing and/or using the website you accept these terms & conditions and agree to be bound by them and an agreement is formed between the FIRM and the CLIENT. CLIENTS are not required to sign these terms & conditions; however, by making payment, they agree to all terms & conditions, which serves as an electronic signature. If you do not accept these terms & conditions, you must refrain from using this website or making a purchase from this website and/or the FIRM. The FIRM reserves the right to amend these Terms & Conditions for future bookings at any time.

1. The CLIENT hereby engages the FIRM to act as an agency to book musicians/DJs to provide a musical performance service at the agreed location.

2. The ‘FIRM’ hereby agrees to supply musicians/DJs to provide a musical performance service for the CLIENT at the agreed location. The said musical performance service shall consist primarily of providing musical entertainment by means of a recorded music format.

3. The FIRM reserves the right to display their branding at all times and record video of the event and also take photographs, both of which may be used for promotional purposes.

4. The CLIENT must advise the FIRM in writing if they do not wish photography and/or videography to be placed on social media no later than 5 business days before the event.

5. To have no media placed on social media the CLIENT must advise the FIRM no later than 5 business days before the event.

6. The FIRM reserves the right to use any photography/videography on social media platforms if the CLIENT has not provided in writing a request not to do so.

7. The FIRM reserves the right to share images of the DJ & console, performers and the venue on social media platforms.

8. The CLIENT agrees that once the event has transpired any and all images remain the right and property of the FIRM.

9. The FIRM reserves the right to take Photography & Videography as evidence for the work being completed. If a dispute arises the FIRM reserves the right to share the link on social media platforms to demonstrate the service provided. Any unused data will be deleted in 12 months if requested in writing.

10. For copyrighted images the CLIENT has also obtained the rights for the FIRM to use said copyright images. Any images that are copyrighted and permission is given to the CLIENT is also extended to the FIRM.

11. The FIRM will endeavour to provide the performer(s) originally advertised and booked. However, the FIRM reserves the right to substitute any performer with another suitably qualified professional entertainer where reasonably necessary.

12. Should the CLIENT engage the services of an external performer, DJ, or entertainer, it is the CLIENT'S responsibility to ensure that the external provider's PA system is fully compatible with the FIRM’S equipment and capable of miking the FIRM’S performance. The CLIENT must provide the name and contact details of the external, performer, DJ, or entertainer, and ensure that the external performer, DJ, or entertainer, has communicated with the FIRM directly. Additionally, written confirmation from the external performer, DJ, or entertainer must be provided to the FIRM to confirm that they have liaised with the FIRM and that their equipment is fully compatible. The firm will not be held liable for any issues arising from incompatible or inadequate equipment provided by the external performer, DJ, or entertainer, engaged by the CLIENT, regardless of any prior communication.

13. Where a Grand Entrance is booked, the CLIENT is responsible for ensuring that arrangements are in place for their chosen Grand Entrance track to be provided, correctly cued and played through the venue PA system, and for their entrance announcement to be made at the appropriate time. The Grand Entrance includes one chosen track only. Where the CLIENT wishes members of their bridal party or other nominated persons to be included in the Grand Entrance, they must enter to the same chosen track. Separate tracks for individual members of the bridal party or other persons are not included as part of the Grand Entrance service. The CLIENT is responsible for providing the FIRM with a correct and working link to their chosen Grand Entrance track, including a Spotify link where applicable, no later than six weeks prior to the event. Providing only the song title and/or artist name is not sufficient. It is the CLIENT’S sole responsibility to ensure that the correct working link is provided to and received by the FIRM within this timeframe. Where the required track link has not been received by the FIRM within this timeframe, the FIRM reserves the right to select the Grand Entrance track on the CLIENT’S behalf. Grand Entrance track choices or changes will not be accepted on the day of the event. During the Grand Entrance, the FIRM’S performer will be away from their PA system performing live and therefore cannot be responsible for making the entrance announcement or for cueing, playing or controlling the Grand Entrance track. The FIRM shall not be held responsible for any error, delay or failure relating to the announcement or music playback, including but not limited to an incorrect or missed announcement, incorrect track, incorrect or missed cue, timing or volume issues, interruption of audio, PA or equipment failure, or any act or omission by any person or third party other than the FIRM. Any such issue shall not constitute a failure by the FIRM to provide the booked service and shall not entitle the CLIENT to a refund or reduction in the agreed fee. The CLIENT is responsible for providing the FIRM with written confirmation prior to the event that the necessary Grand Entrance arrangements have been made and for ensuring that this confirmation has been received by the FIRM.

14. The FIRM will secure your date for you. Cancellations must be made in writing or by email. No telephone cancellations can be accepted.

15. To secure a booking/date, the CLIENT must pay the booking fee to the FIRM within the specified 'booking fee due by' date, as shown on the invoice. Failure to do so will result in the date being released, and the FIRM reserves the right to accept another booking without prior notice. No booking is considered final until payment of the booking fee has been received. The booking fee secures the event date and covers administration and reservation costs only. It does not represent payment for performance services. Booking fees are NON REFUNDABLE and NON TRANSFERABLE. Payment can be made by bank transfer.

16. The remaining balance payment must be paid in full in cleared funds 14 days prior to the performance date unless otherwise agreed. Failure to do so may result in cancellation of services without liability to the FIRM.

17. Payments made by bank transfers must include all the required information to identify said payment. If the CLIENT does not inform the FIRM or does not have the correct description. The booking may not be confirmed. The FIRM will not be liable for non-performance. The FIRM will contact the CLIENT to advise that payment has been received. The CLIENT has a duty of care and responsibility to follow up if payment has been received if the FIRM has not contacted the CLIENT.

18. If the CLIENT cancels within 60 days of the event date, the remaining outstanding balance shall become immediately payable in full.

19. For cancellations made more than 60 days prior to the event date, the CLIENT shall forfeit the booking fee only.

20. All booking fee payments are NON REFUNDABLE and NON TRANSFERABLE. The CLIENT acknowledges that the booking fee represents administration and reservation costs and agrees that it shall not be subject to refund.

21. The CLIENT shall ensure that all details given regarding the venue are correct.

22. The CLIENT must indicate what access for the venue is available e.g. stairs, lifts, ramps, car parking etc. It is the CLIENT’S responsibility to ensure the equipment /service booked is suitable for use at the event venue. No refunds, part or full, will be given for non-use of specific equipment that cannot be used due to any venue restrictions imposed. Not all equipment is designed to fit through narrow doorways and/or up staircases. It is the CLIENT’S responsibility to inform us of any access restrictions that may impede set up or restrict equipment use.

23. The FIRM shall not be liable for any delay, reduced performance time or inability to provide the full contracted performance time where this results from circumstances outside of the FIRM’S reasonable control, including but not limited to delays in the serving of the meal, extended or late-running speeches, delayed access to the performance or set-up area, venue access issues or restrictions, room turnaround delays, previous performers or entertainment overrunning, delays caused by the CLIENT, venue, guests, suppliers or other third parties, or any other circumstances outside of the FIRM’S reasonable control. Any such delay shall be deemed part of the contracted performance time and shall not extend the agreed performance or finish time. No refund, reduction in the agreed fee or additional performance time shall be due as a result of such delay. Any delays that coincide with the expected playing time are considered part of the playing time, with Main Act packages running for up to 4 hours and After Main Act packages for up to 3 hours. The latest performance time is 2am, where permitted, and may be earlier in accordance with the venue’s policy.

24. For after the main act package the Musician(s)/DJs set up will occur when the main act is taking their half-set break or nearing the end of their set. For main act package set up will occur after the meal and speeches have finished unless otherwise agreed. It is understood that set up may take up to 45 mins depending on the equipment requirements of the room. This time will generally coincide with the turnaround of the room by banqueting staff for the evening reception. Certain hotels and venues request an early set up. Early set up can occur if convenient for the musician(s)/DJs. An additional early set up charge will apply unless otherwise agreed.

25. If the CLIENT chooses to reduce the duration, scale, or number of performers included in the original booking, no reduction in the original agreed fee shall apply.

26. The FIRM shall not be liable for failure to supply any booked service, performer, equipment, or production element where such failure arises from circumstances beyond its reasonable control, including but not limited to severe weather, accident, illness, injury, transport disruption, venue closure, equipment failure, government restriction, or any other unforeseen circumstance preventing performance. In such circumstances, the FIRM reserves the right to provide a suitable replacement performer where possible. Should a replacement not be available, the CLIENT shall receive a refund of any monies paid excluding any booking fee paid. This shall represent the full extent of the FIRM’S liability.

27. The FIRM is not liable for any damage to the venue, any potential hazard must be pointed out by the CLIENT or the venue staff at the time of set-up.

28. The CLIENT agrees that they have a duty of care to ensure all guests conduct themselves properly at all times and do not enter the DJ booth, use any of the equipment or place drinks in the vicinity of the booth and/or on speakers. The FIRM reserves the right to deny any guest access to the sound system, music recordings, or other equipment. If guests or patrons do use equipment without consent, all items will be retested at the cost to the CLIENT. Unauthorised use of equipment may result in the cessation of the entire performance with the FIRM terminating this contract without liability to the FIRM. All equipment will be retested and tagged at the CLIENTS expense.

29. We do not tolerate violent, aggressive or abusive behaviour from anyone under any circumstances. We also reserve the right to terminate our services at any time that we feel our personal safety is under threat. We do not take responsibility for ejecting any unwanted persons from any venue. You will be advised of any problems that we may have in this respect with any of your guests.

30. A written music request list must be received from the CLIENT at least six weeks prior to the date of the event for it to be included in the musicians/DJs programming guidelines. The musician(s)/DJs shall attempt to play CLIENT'S music requests but shall not be held responsible if certain selections are unavailable/ not played. No additional requests will be taken on the day of the event.

31. Should the CLIENT conduct any deceptive and/or fraudulent activity which the FIRM reasonably believes to be fraudulent, the FIRM reserves the right to cancel all services without any refund. The CLIENT will subsequently be banned from any future bookings.

32. It is understood that if this is a “Rain or Shine” event, the musicians/DJs compensation is in no way affected by inclement weather. For outdoor performances, the CLIENT shall provide suitable overhead shelter for the performance and set-up area, providing adequate protection from rain, direct sunlight and other weather conditions. The musicians/DJs reserve the right to stop or cancel the performance should the weather pose a potential danger to them, their equipment, or audience. Every effort will be made to continue the performance however safety is paramount in all decisions. The musicians/DJs compensation will not be affected by such cancellation.

33. In the event of non-payment, the FIRM retains the right to attempt collection through the courts. The CLIENT will be held responsible for all court fees, legal fees, and collection costs incurred by the FIRM. The CLIENT shall be responsible for any and all bank charges or fees incurred by the FIRM as a direct result of the CLIENT’S failed, returned or otherwise unsuccessful payment.